Managed IT Services

IND’s TotalCare Plans: Reasonable, Flat-Rate IT Support and Consulting Services for Small and Medium-Sized NJ Businesses

As a small-medium sized business, dozens of responsibilities seem to land on your plate – whether or not it’s your main job. As you juggle client-facing matters, as well as internal demands, wearing multiple hats can get stressful. Worrying about your IT systems is probably the last thing you want to add to your list of to-dos.

That’s where IND Corporation comes in. Our long-standing, reliable managed IT services have proactively managed the IT assets of countless businesses. Allow us to alleviate your IT headaches, increase profitability and manage risk in a world full of technology challenges and cyber security pitfalls.

Real Results

IND’s TotalCare flat-rate, managed IT service plans start with consulting. Not only will our team handle all IT aspects for your business, we ensure your IT systems are aligned with your business goals now and as your business grows. We equip companies with the tools they need to succeed. On top of this, we include unlimited, on-site IT support. With a flat-rate fee, you can rest assured that your prices won’t increase with each on-site visit we make.

Regular meetings to evaluate your current strategy, identify business risks, and use your existing technology to enhance your business operations are also included in our managed IT service package. Our suite of comprehensive services ensure your business experiences solid results that reduce risk, improve your operations, and boost your bottom line.

TotalCare is designed to save you money on your business’s IT needs. With no hidden costs, you will know exactly what you are paying for. On our end, we monitor and manage your network remotely, 24 hours a day, 365 days a year. In the event of a system crash, our team will get your network back up and running in as little time as an hour. Reduce downtime and the risk of data loss with the expertise of IND. Data is your most valuable business asset – give it the care it deserves.

Contact Us Today! 973-947-4449

Why Use IND?

Our IT professionals provide your team with the tools you need to thrive. We’ll stand by your side and assist your team in making make the wisest technology investment decisions based on your desired results. We can manage and support your company’s entire technology infrastructure or complement your existing IT personnel. Either way, our fixed-rate IT plans for New Jersey businesses save your organization time, money, and hassles by giving you better performance, tighter data security, and peace of mind. You can rest easy knowing that IND is there to help.

Our unlimited, unwavering assistance includes the following services:

  • Customer-First Approach: We tailor all our solutions to best meet your needs at a price that makes sense.
  • Support for All Devices: We provide helpdesk support for your employees no matter what device they are using to conduct business.
  • Refined IT Management Processes: Enabling our exceptional and experienced team to deliver repeatable IT service excellence to you that identifies and remediates risks and allows you to achieve your business goals.
  • Virtual Chief Information Officer: Dedicated to pro-actively planning your IT investments, and ensuring your IT assets best support you.
  • Network Administrators: We perform security and performance audits to identify and mitigate risks and plan for your future.
  • Centralized Service Engineers: Our dedicated personnel are responsible for monitoring your anti-virus, system updates, security patches, third party software updates, and disaster recovery.
  • Less than One Hour Response Guarantee: We always guarantee a response to any urgent issue in under one hour – 24 hours a day 7 days a week 365 days a year.
  • Service Level Agreement: Our 4-tier Service Level Agreement (SLA) ensures the most impacting issues are addressed with priority.
  • 24/7/365 Support: We monitor and maintain your IT systems every minute of every day.
  • New Jersey Network Operations Center: Our network operations center is in Parsippany, New Jersey. We do not offshore our helpdesk, nor do we outsource our support to another company.
  • Dedicated Staff – Career Focus: The highly-skilled IND team is dedicated to ensuring your success. The average tenure of our employees is 9 years!

 

Reduce your risk and improve your bottom line with an IND TotalCare™ fixed-cost, managed IT services plan. Put productivity back at the forefront of your mind – our professionals will take care of the rest. Contact us for a cost estimate or to schedule a consultation.