Construction companies — from environmental and civil engineering firms to architects and general contractors — have IT needs very specific to their work life. Make sure your managed IT services provider understands those needs to ensure your business tech solutions are built on a solid foundation.
IT Support & Consulting Blog Articles
Proactive IT Support vs Reactive Help Desk Support: Which is Best for Your Business?
All companies rely on the optimal performance of their business systems and IT assets to ensure operations run smoothly. If your organization outsources the management of your IT systems to an IT service firm, then it is critical that you understand exactly how, when and where your IT partner will be taking care of your systems.
There are many different approaches to providing managed IT services, each with varying results. In order for you to make the best decision on what type of managed IT service plan best fits your company’s needs, it’s crucial to understand the differences between “help desk support” and “and pro-active IT support”.
Using Old PCs for Your Business Costs More than You Realize
As a business owner or manager, you need to squeeze every bit of ROI out of your investments. Money doesn’t grow on trees after all. However, this mindset often drives business leaders to make penny wise, pound foolish decisions when it comes to the computers that their employees use.
Computers have a productive lifespan of three to four years and then they are ready to be recycled. Why? Because they are the daily workhorses that are used continually for eight hours a day, five days a week … that’s 2000 hours a year at a minimum! The cost to continue using an old computer is much higher than buying a new one.
Your business relies heavily on email for crucial transactions and day-to-day communications that, without it, your business could not operate properly.
In the past, when small and medium-sized companies had on-site e-mail servers, there was the stark realization that you also needed to back up your email as well as have an offsite redundancy in case the system went down.
Now that businesses have mostly moved to Cloud-hosted email—such as Gmail and Office 365 Hosted Exchange — they seem to simply trust that their Cloud provider will also backup and provide them redundancy.
But Cloud-hosted email providers have very limited backup and redundancy systems in place, putting your business in danger of downtime and lost information. To safeguard your profits, ensure your business email systems have four capabilities: archiving, backup, journaling, and redundancy.
One of the most popular – and costly – cyber security threats that businesses are facing today are spear phishing attacks. If you are a C-level executive, then you’ve likely seen them: fake emails that impersonate one of the execs in your company, asking you to send money.
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