What to Do When Your Computer Freezes

Don’t Let Computer Freezes Get in the Way of Your Workflow

A frozen laptop or PC can be extremely frustrating, especially if you were in the middle of a task that was not saved. Nothing is more maddening than an unresponsive machine. If this is a frequent occurrence, it can be extremely detrimental to your workflow. Avoid long downtimes in your work day by knowing how to remedy your device when this occurs.

  1. Your computer may be frozen simply because a program stopped running properly. Hit the Alt and F4 keys to close the program. If this unfreezes your computer, perform a restart before you start working again. The program that stopped working may need updated or reinstalled on your computer.
  2. If you are unable to exit the program, you can open the task manager by hitting Ctrl + Alt + Esc. Click on the processes tab and check to see if any programs are not working. Highlight programs that are not working and select end task. If your computer then resumes normal operations, you will again want to do a restart and check to see if the program needs updated or reinstalled.
  3. Your computer may also be freezing up due to recently added software or hardware. For example, if you recently added an anti-virus software program, it may not be configured correctly. In addition, you could have unknowingly downloaded an Internet toolbar that could be interfering with the application’s performance. Try deleting these programs off your computer to remedy the problem.
  4. For computers that are completely nonresponsive to keyboard commands, perform a hard shutdown by pressing the power button for five to ten seconds. As it restarts, you may have the option to select if you want to run your computer as usual or in Safe Mode. Choose to run it as usual and see if the problem is fixed. If your computer freezes again, repeat the process, but select Safe Mode during restart. A computer that operates normally during Safe Mode usually has a software issue. In this case, you can utilize advanced programs to check if any applications are starting improperly during the start-up sequence. If the computer still freezes in Safe Mode, it could be a software or hardware issue, in which case, an expert’s opinion may be needed.
  5. Other reasons your computer may be freezing up is due to a Windows corruption. You can determine if this is the issue by utilizing a Live CD, which is an operating system on a disc, and start your computer. Once your computer starts with this method, you can try accessing your hard drive. If you are unable to do so, you are experiencing a hardware issue.
  6. Your computer may also be freezing up due to a virus. Ensure that your anti-virus software is up-to-date and run a complete scan of your machine. It is also a good idea to check for any updates.

If you’re still experiencing problems, it may be time for a professional to step in. Our experts are committed to increasing your business’s productivity. Don’t lose valuable time if your computer is on the fritz. Let IND Corporation serve as your on-site support provider. Call us today at 973-227-5020.